如果您在使用 EyeX 智能眼镜配套移动应用过程中遇到问题,可通过本页面获取支持方式、反馈邮箱及使用说明概览。
发送反馈时,建议一并提供以下信息,以便更快定位问题:
部分核心能力需要配套智能眼镜硬件后才能完整体验。
当前版本暂未开放媒体导入功能,相册页仅展示媒体数量和后续开放说明。
App 可能请求蓝牙、麦克风、语音识别及照片写入权限,均仅用于对应功能场景。
If you encounter issues while using the EyeX companion mobile app for smart glasses, this page provides support contact information, feedback guidance, and a summary of the current product scope.
When contacting support, it helps to include the following:
Some core features require the dedicated smart glasses hardware for a full experience.
Media import is not available in the current version. The album page only shows media counts and a notice about a future release.
The app may request Bluetooth, microphone, speech recognition, and photo library add permissions only for their related feature scenarios.